SMS Terms & Privacy Policy

Effective Date: January 1, 2026 Privacy Policy and SMS Terms & Conditions

Overview

Our Commitment to Your Privacy

Custom Scripts Pharmacy is committed to protecting the privacy of our patients. This Privacy Policy describes how we collect, use, and protect your personal information in connection with our pharmacy services and SMS communications.

Information We Collect

What We Collect

We collect information necessary to process and fulfill your prescription orders, including your name, mailing address, telephone number, email address, date of birth, insurance information, and payment information.

SMS Communications

Text Message Notifications

Custom Scripts Pharmacy may send SMS text messages to patients related to the processing and fulfillment of their prescription orders. These messages may include prescription status notifications, requests for information needed to fill your prescription, payment notifications, and secure payment links.

Message Frequency

1–4 messages per prescription transaction

Opt-Out

Reply STOP at any time

Help

Reply HELP or call 813-388-9000

Message and data rates may apply. Contact your wireless carrier for details regarding your specific plan and applicable charges.

Mobile Number Privacy

We Do Not Share Your Number

We do not share, sell, rent, or disclose your mobile phone number to third parties for marketing purposes or any purpose unrelated to fulfilling your prescription order. Your mobile number is used solely for transactional communications directly related to your prescription.

Payment Information

Payment Security

Payment transactions are processed through secure third-party payment processors. We do not store your full payment card information on our systems.

Security

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision.

Contact

Questions?

Custom Scripts Pharmacy📞 813-388-9000🕐 Monday–Friday, 9:00 AM – 5:00 PM Eastern Time🌐 csrx.us